Welcome to Stand 4 Health

Free shipping & Returns

Please read below for information regarding order confirmation, order shipments, damages & returns, cancellations & refunds and contact info.

Order Confirmation:

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  

If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail. That is to say, you would not be charged by us and we would reconfirm this with you via e-mail.  

 If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipments:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  

Tracking number information

If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@stand4health.com

Free shipping

All shipments to the Continental United States are free on all orders over $100. All standing desks, workstations, ergonomic seating, modular furniture and other ergonomic office accessories and podiums will ship free of charge. See some of our product categories below. All of which ship free to anywhere C.O.N.U.S. (the Continental United States, i.e., "The lower 48 states) on all orders over $100. 

Bulk Order Shipments

Remember to ask about bulk order office shipments. Speak to one of our sales representatives and depending on the size of your order and timeline, we can cut hundreds from your order total. 

Returns policies

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gasses.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@stand4health.com.

Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@stand4health.com and we will direct you where to send your item. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping your returned product
To return your product, you should mail your product to the address you received the product from. If you have misplaced the address or are uncertain of it, please email us at info@stand4health.com and we will assist you with your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellations & Refunds:

All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  

If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

The Stand 4 Health Difference

At Stand4health, we are convinced that by replacing long sit times by standing, you can see dramatic improvements in your health. See our blog for more information about how standing just a few hours a day can help you not only alleviate back pain, but even help you decrease your risks for diabetes, obesity and heart disease. 

The Stand 4 Health Secured Payment Guaranteed

McAfee secured and Verified Website

McAfee is one of the most trusted security verification companies in the industry. Periodically, the Stand 4 Health website is scanned by the McAfee secure software to ensure that you as our customers are not at risk for information breaches when accessing our website or purchasing standing desks and associated products on our online store. 

Bank of America

The Stand 4 Health bank is Bank of America. For wire transfers, ask a Stand 4 Health representative for the account information. 

The Payeezy API gateway by First Data

All shopping cart credit card & debit card payments on the Stand 4 Health store are powered by the Bank of America Merchant Services partner, Payeezy™ by First Data. This includes wire transfers and manual payments made over the phone or by email to info@stand4health.com. These transactions are secured by the Payeezy SSL certificate.

 Manual payment assistance

If you need to make manual debit card/credit card or wire transfers, payments may be made over the phone (734-719-1788, 734-476-5744), Facebook messenger voice calls or by email to info@stand4health.com administered by one of the Stand 4 Health representative. All these orders will be processed on and secured by the Payeezy™ API payment gateway.

 To confirm any of the above information, you may also call the Bank of America Merchant Service online banking support at +1.866.758.5972 Mon.–Fri. 7 a.m.–10 p.m. ET, Sat. 7 a.m.–7 p.m. ET. For Payeezy™, call +1 855 799 0790 anytime of day or email at: support@payeezy.com.

Paypal Accepted

All other payments are welcome through PayPal. However, for bulk office orders, it may be more advantageous to utilize a wire transfer or use a business credit card instead. 

Bulk orders

Remember to ask about bulk orders of at least more than 3 or more standing desks with or without accessories.

Bundle payments

Accessories such as the anti-fatigue mats can be bundled even with an order of only one electric or manual standing desk. Just ask for a discount code. 

 Payment solutions you can trust

For more information about payment security, please contact Stand 4 Health.

Please make all payments before requesting shipments. Shipping is free for all orders in the Continental US on all orders over $100.  

Stand 4 Health Secure Shopping Guaranteed

All payments on the Stand 4 Health store (stand4health.com) are powered by the Bank of America Merchant Services partner, First Data Payeezy™.

All credit card & debit card transactions, wire transfers and manual payments made over the phone (734-719-1788, 734-476-5744), Facebook messenger voice calls or by email to info@stand4health.com administered by any Stand 4 Health representative are processed on and secured by the Payeezy™ API payment gateway.
 
For more information about payment security, please contact Stand 4 Health directly at info@stand4health.com or call (734-719-1788, 734-476-5744).
 
To confirm any of the above information, you may also call the Bank of America Merchant Service online banking support at +1.866.758.5972 Mon.–Fri. 7 a.m.–10 p.m. ET, Sat. 7 a.m.–7 p.m. ET. For Payeezy™, call +1 855 799 0790 any time of day or email at: support@payeezy.com.

Stand 4 Health Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gasses.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@stand4health.com.

Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@stand4health.com and we will direct you where to send your item. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping your returned product
To return your product, you should mail your product to the address you received the product from. If you have misplaced the address or are uncertain of it, please email us at info@stand4health.com and we will assist you with your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Amazon Affiliate Partnership

 Stand 4 Health is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to www.stand4health.com.

The Stand 4 Health Difference

At Stand4health, we are convinced that by replacing long sit times by standing, you can see dramatic improvements in your health. See our blog for more information about how standing just a few hours a day can help you not only alleviate back pain, but even help you decrease your risks for diabetes, obesity and heart disease. 

The Stand4health 100% Price match Guarantee

We guarantee the best prices for the items we sell at Stand4health.com.

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within 31 days of your purchase date - excluding discounter or auction websites such as Amazon, Ebay, Overstock.com and non-US based online stores- please let us know and we will refund your original payment for the difference.    

The only exception to this policy is for products that are advertised on online stores beneath MSRP price points as these violate the selling rules set by the various suppliers of the products. If you report such a case to us, we will gladly offer you a special discount for your next purchase on our store. We will then report this information to the respective supplier and the listing on the competitor store should be removed. 

We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 31 days of your purchase date, we will refund the difference as well.

 Free Shipping to Contiental US on Orders $100 or more. 

To request your partial refund, simply e-mail us a link to the same product on our website and on our competitor’s website within 31 days from the date of your order and we will process the credit accordingly. Email us at info@stand4health.com.

To qualify for the Stand4health.com 100% Price Match Guarantee, adhere to the following criteria:

• You must purchase the item from our website before requesting your Price Match Guarantee
• You must notify Stand4health.com at info@stand4health.com within 31 days of your purchase of our product and provide a link to the competitor’s cheaper listing
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitor’s website
• The competitor must be an online store, they may not have a retail location
• The website cannot be a discounter or auction website (i.e., eBay, Overstock, etc.)
• The competitor must be an Authorized Retailer for the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax